REC Return Policy
REC requires a return authorization number. Call (Toll free 877-339-7894, lower 48 states only) to request a number and please provide the order number from which you are returning items. Returns without authorization cannot be accepted. Product returns require receipt within 30 days of shipment. Returns will be accepted if items are in original, unused / unaltered condition only. A restocking charge of 15% on all returned goods if products were shipped as ordered and in specification.
REC Shipping Policy
Rod cases & large or heavy items may require additional shipping charges.
REC ships items worldwide. However, delivery charges vary when shipping internationally. Duties and taxes are the responsiblity of the buyer when shipping to Canada and other countries. Shipping costs for international deliveries will be provided by email order confirmation after the online order has been processed in-house.
Overnight order requests will be honored if possible. We try to keep all items in stock, however, if the item ordered is not available we can advise a substitute. Otherwise, REC will manufacture the item and ship as soon as possible.
Orders containing rod cases and most reel seats using wood spacers cannot be shipped for next day delivery as additional time is required for manufacturing. Please note rod cases and reel seats containing wood spacers typically take 7 to 10 business days to ship.
Also Please note that REC Components and Richard Wheatley Products will take a minimum of 7-10 business before they are able to ship.